Digital / VoIP Telephone Exchange

By telephone exchanges we mean all the devices you are going to use for your conversations with employees or customers who are out of immediate hearing range. We have a wide range of expertise to fully install and operate the devices and connection for you so that you can communicate efficiently and professionally with your employees and customers.

Every organisation is unique. Regardless of the size of your company, we provide customised, unique solutions.


Classic fixed-line telephony via the analogue line is gradually disappearing from the telecom landscape. Today, the digitalisation of telecommunications is dominating the market.  With a digital / VoIP telephone exchange, voice is transported over the internet or another IP network instead of a classic fixed analogue line. Thanks to the combination of voice and digitalisation, all kinds of applications and insights can be obtained that previously did not exist.
What does this mean for you in concrete terms? You save on connection and cabling costs anyway by opting for VoIP telephony. On top of that, you enjoy a very clear sound and flexibility, because you can make calls from any place where there is an internet connection available!

Location independence

A VoIP telephone exchange integrates telephony with IT applications. Thanks to this closed system, your entire company can be reached anytime, anywhere, and teleworking, among other things, becomes even easier. The possibilities become endless thanks to the location independence and modularity of this technology. What's more, the infrastructure is relatively inexpensive because there is no longer a physical telephone exchange. The entire switchboard is hosted in the cloud. Simply explained, 'the cloud' is a data centre that you can access remotely via the internet in order to work on it and store data. This can be done from anywhere you are, as long as you have access to the internet. It is as if it were a hidden computer that you control remotely! Of course, this happens in ultra-secure data centres, so you don't have to worry about data theft of any kind.


When setting up a telephone exchange, you need to think about the specific needs of your company. We will help you with this as a first step and in function of this we will help you choose a telephone switchboard completely in the cloud, an on-premises telephone switchboard or a hybrid model. In this way you can obtain a personalised telephone exchange that is in charge of communication, internet, voicemail and mobile applications. The solution we offer you will of course evolve with the needs of your organisation and with the advent of new technologies. You can always contact us for more information or even if you have very specific questions.

Why choose TRAC?

  • Our family business has been around for 30 years. We have extensive experience and have been working for and with various self-employed persons and companies for many years.
  • For 25 years we have opted for an exclusive partnership with Proximus.
  • Trac has built up a great deal of experience in the roll-out of multi-sites and the telecom and IT management of international customers.
  • Thanks to our own customer service and our preference for a personal service, we naturally build up a relationship of trust with you.
  • Specialised employees with 15 years of experience at Trac are at your service.

We are happy to answer all your questions: