Microsoft Dynamics 365

Dynamics 365 is a range of intelligent business applications that help you run your entire business and achieve better results through predictive, AI-driven insights.



Microsoft Dynamics 365

Get more out of your data

View all your business and customer data in one location - from hundreds of sources - for a single overall view of your organisation.

Connect to your entire business

Develop a single source of truth by seamlessly sharing data across every business unit and break down barriers within the organisation

Respond to insights for better results

Make the transition from reactive to proactive with uninterrupted insights into the business and the customer to achieve faster results.

Intelligent sales and marketing

Thanks to Dynamics 365, you ensure easy conversion from prospects to involved customers. You develop more leads that are ready to buy. You can also personalise buyer experiences and develop customer relationships on a scale.

Discover these intelligent sales and marketing apps:

  • Dynamics 365 Sales 
  • Dynamics 365 Marketing 
  • Dynamics 365 Customer Insights 

Proactive customer service

Exceed the expectations of your customers by having employees take the right actions. Personalise interactions with customers across multiple channels and accelerate solutions with automated workflows.

Discover these proactive customer service apps:

  • Dynamics 365
  • Customer Service 
  • Dynamics 365
  • Field Service Dynamics 365
  • Customer Service Insights 

Related field service

Thanks to the various applications, you can solve service problems before they become disruptive and provide timely, proactive field service. In addition, you can remotely detect service problems with IoT and use insights to plan preventive maintenance.

Discover these apps for the connected field service:

  • Dynamics 365 Field Service 
  • Dynamics 365 Customer Insights 
  • Dynamics 365 Remote Assist 

Modern financial and operational activities

Accelerate business growth and increase financial performance. Bring processes together to streamline operations. Give your employees the tools to succeed!

Discover these apps for modern finance and operations:

  • Dynamics 365 Finance 
  • Dynamics 365 Supply Chain Management 
  • Dynamics 365 Human Resources 

Connected shops

Build a relationship with any customer, anywhere and create an omni-channel customer experience.

Centralise merchandising, stock and execution. Personalise the shopping experience at any point of contact.

Discover these connected shop apps:

  • Dynamics 365 Commerce 
  • Dynamics 365 Fraud Protection 
  • Dynamics 365 Customer Insights 

Powerful flexibility, endless possibilities

Customise Dynamics 365 to your own wishes. You can seamlessly connect and expand your solution with Microsoft Power Platform, Microsoft Azure, Microsoft 365 and hundreds of other trusted business solutions or even add mixed reality and the Internet of Things (IoT) for innovative new experiences.

Accelerate success with the connected business cloud

Choose one solution, multiple solutions or all solutions. Dynamics 365 applications work seamlessly together to provide a comprehensive solution for the entire business - including sales, marketing, service, business operations and commerce. You'll get an overall view of your organisation and discover real-time insights that deliver better results.

Why choose TRAC?

  • Our family business has been around for 30 years. We have extensive experience and have been working for and with various self-employed persons and companies for many years.
  • For 25 years we have opted for an exclusive partnership with Proximus.
  • Trac has built up a great deal of experience in the roll-out of multi-sites and the telecom and IT management of international customers.
  • Thanks to our own customer service and our preference for a personal service, we naturally build up a relationship of trust with you.
  • Specialised employees with 15 years of experience at Trac are at your service.

We are happy to answer all your questions: